Privacy Policy

​

1. Introduction

ASAT Services Ltd (“we”, “our”, or “us”), trading as Vehicle Recovery Ipswich, is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you contact us or use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

ASAT Services Ltd
Trading as Vehicle Recovery Ipswich
Registered in England and Wales
📍 Based in Ipswich, Suffolk
📞 07542 681323
🌐 www.vehiclerecoveryipswich.co.uk

We provide 24/7 vehicle recovery, roadside repairs, car and motorcycle transport, and abnormal load escort services across Ipswich and surrounding areas.

3. What Personal Data We Collect

We may collect and process the following information:

• Name

• Contact details (telephone number, email address)

• Vehicle details (registration, make, model)

• Location data (for recovery and roadside services)

• Details of your enquiry or service request

• Communication history (e.g. messages, call records)

• IP address and basic browser/device info (if using our website)

4. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotations

• Arrange and carry out recovery or transport services

• Contact you with service updates or confirmations

• Maintain internal records and service logs

• Improve our services and customer experience

• Meet legal and regulatory obligations

5. How We Store Your Data

We store personal data securely using password-protected systems and devices. Data is retained only as long as necessary to fulfil the purpose it was collected for, unless a longer retention period is required by law (e.g. for accounting records).

6. Sharing Your Information

We do not sell or trade your personal data. We may share your information with:

• Trusted third-party contractors who assist in delivering services

• Legal or regulatory authorities if required by law

All third parties are required to process your data in accordance with UK GDPR standards.

7. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of inaccurate data

• Object to or restrict certain data processing

• Withdraw consent where applicable

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at:
📧 [Insert contact email]

8. Cookies and Website Tracking

Our website may use cookies or analytics tools to monitor usage and improve user experience. This data does not personally identify you and can be disabled via your browser settings.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have questions about this policy or how your data is used, please contact:

ASAT Services Ltd
📞 07542 681323
🌐 www.vehiclerecoveryipswich.co.uk